Privacy disclaimer
Privacy Policy Sell your stuff online , owner of https://www.sellyourstuffonline.nl
About our privacy policy
Sell your stuff online cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Sell your stuff online. The effective date for the validity of these conditions is 14-05-2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which of your data is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, you can contact our contact person for privacy matters. You will find the contact details at the bottom of this privacy disclaimer page.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Website and shop software
Shopify
Our website and store is developed with Shopify software. Personal data that you make available to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
Stages
Our campus where the online programs and courses can be followed is a protected environment and developed with software from Podia . Personal data that you make available to us for the purpose of our services will be shared with this party. Podia has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Podia is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Podia uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Podia reserves the right to share collected data within its own group in order to further improve the service. Podia takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies. Read more about Podia's AVG/GDPR policy here.
Apps and Widgets
tawk.to
For fast and accurate customer service we use the chat program Tawk.to. Personal data that you make available to us for the purpose of this communication will be shared with this party. Tawk.to only has access to the data to establish communication between us, they will never use your data for any other purpose. Tawk.to has indicated in this article that it takes appropriate security measures for the benefit of the AVG legislation. These security measures include the use of SSL encryption and a strong password policy. Tawk.to is registered with the Information Commissioner's Office (ICO) in the United Kingdom. The EU/US Privacy Shield applies, your data is mainly processed in the United States and Ireland. Here you will find the exact location list .
Email and mailing lists
MailerLite
We send our email newsletters withMailerLite . MailerLite will never use your name and email address for its own purposes. At the bottom of every e-mail that is automatically sent via our account you will see the 'unsubscribe' link. If you unsubscribe, you will no longer receive our newsletter. Your personal data is stored securely by Mail erLite . Mail erLite uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Read more about how MailerLite is and remains AVW/GDPR compliant here.
webinar geek
We useWebinargeek for our webinars and also send targeted e-mail messages such as reminders and offers from that system. Webinargeek will never use your name and e-mail address for its own purposes. You can unsubscribe at the bottom of every e-mail that is automatically sent via this system. If you unsubscribe with this, you will no longer receive e-mail from our account from the Webinargeek system. Your personal data is stored securely by Webinargeek. Webinargeek uses cookies and other internet technologies that provide insight into whether webinars are viewed and emails are opened and read. Webinargeek reserves the right to use your data to further improve the service and to share information with third parties in this context. Read more about Webinargeek and the AVG/GDPR legislation here.
Payment Processors
Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than permitted by law.
paypal
We use the PayPal platform to handle (part of) the payments in our webshop. PayPal processes your name, address and residence details and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data for longer than is permitted by law.
Shipping and logistics
PostNL
If you place a physical order with us, it is our job to have your order delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
Purpose of the data processing
General purpose of the processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we will ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, Sell your stuff online can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your customer profile and documents that we have produced as a result of your assignment.
Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Right of access
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. Yes can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, have it performed by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In some cases you have the right to object to the processing of your personal data by or on behalf of Sell your stuff online. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies are placed via our website from the American company Google, as part of the 'Analytics' service. We use this service to keep track of and receive reports on how visitors use the website so that we can improve our services where necessary. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Facebook and LinkedIn
With your permission, we use cookies from Facebook (Facebook Pixel) and LinkedIn (LinkedIn Matched Audience and LinkedIn Insight Tag) to make advertisements available. These cookies ensure that advertisements that are relevant to you are displayed.
More information about Facebook cookies can be found here
More information about LinkedIn cookies can be found here
How do you manage cookies?
You can manage cookies in different ways. Please note that deleting or blocking cookies may negatively impact your user experience and areas of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you may or may not accept cookies through your browser's controls, which can be found in your browser's 'preferences'. For more information about how to adjust your browser settings or how to block, manage or filter cookies, please see 'help' in your browser or via websites such as: www.allaboutcookies.org.
You can opt out of custom ads here:
• Google Ad Settings
To opt out of Google Analytics:
• Google Analytics Opt-out Browser Plugin
Using our website without opting out means that you understand and agree to the data collection in order to serve ads to you.
social media buttons
Social media buttons for third party social media sites are used to allow our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and the Internet, please refer to the Terms of Use and Privacy Policy of those parties.
Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy disclaimer.
You can read more about cookies here .
Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.
Contact details
Sell your stuff online
Zwolsestraat 76
2587 VJ The Hague
The Netherlands
telephone (070) 322 65 70
e-mail address info@sellyourstuffonline.nl
Contact person for privacy matters
Mariko Naber